Effective date: 5/5/2026
This Privacy Policy explains how The Neutral Wire (“we”, “us”, “our”) collects, uses, stores, shares, and protects your personal data when you use this website (“Site”).
We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and guidance issued by the Information Commissioner’s Office (ICO).
1. Data Controller
Data Controller: The Neutral Wire
Contact Email: thenuetralwire26@gmail.com
Jurisdiction: United Kingdom
We are responsible for determining how and why your personal data is processed.
2. Personal Data We Collect
We may collect and process the following categories of personal data:
2.1 Information you provide directly
- Name or username
- Email address
- Any information submitted via our contact form or email correspondence
- Any additional information you voluntarily provide
2.2 Information collected automatically
When you visit the Site, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent on pages
- Referring website
- Approximate geographic location (based on IP)
2.3 Cookies and tracking technologies
We may use cookies, analytics tools, and similar technologies to:
- Improve Site performance
- Analyse user behaviour
- Enhance security
- Remember preferences
You can manage cookies via your browser settings.
3. Lawful Basis for Processing
We only process your personal data where a lawful basis applies under UK GDPR:
- Consent – when you voluntarily submit forms or accept cookies
- Legitimate Interests – to operate, secure, and improve the Site
- Contract – where processing is necessary to respond to enquiries
- Legal Obligation – where required by law or regulatory obligations
Where we rely on legitimate interests, we ensure that your rights and freedoms are not overridden by conducting a balancing assessment.
4. How We Use Your Data
We may use your data to:
- Respond to enquiries submitted via contact forms or email
- Operate, maintain, and improve the Site
- Monitor performance and usage trends
- Ensure website security and prevent fraud or abuse
- Comply with legal and regulatory obligations
We do not sell your personal data.
5. Contact Form Processing
When you submit a contact form:
- We collect the data you provide (such as name, email, and message)
- We use it solely for responding to your enquiry
- We retain submissions only as long as necessary for response, record-keeping, or legal purposes
Unsolicited or abusive submissions may be deleted without response.
6. Data Sharing and Processors
We may share your data with trusted third-party service providers (“data processors”) including:
- Website hosting providers
- Email service providers
- Analytics providers (e.g., website traffic tools)
All processors are required to:
- Process data only on our instructions
- Implement appropriate security measures
- Comply with UK GDPR obligations
We do not sell or rent your personal data to third parties.
We may also disclose data if required by law or legal process.
7. International Transfers
If any data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as:
- UK adequacy regulations, or
- Standard Contractual Clauses (SCCs), or
- Equivalent legally recognised safeguards
8. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this Policy, including:
- Responding to enquiries
- Legal, tax, or regulatory requirements
- Security and fraud prevention
When data is no longer required, it is securely deleted or anonymised.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data, including:
- Access controls
- Secure hosting environments
- Encryption where appropriate
- Regular security monitoring
However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.
10. Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise your rights, contact us at: thenuetralwire26@gmail.com
11. Cookies
We use cookies to improve your experience.
Where required by law, we will request your consent before placing non-essential cookies.
You can disable cookies in your browser settings at any time, though some features of the Site may not function correctly.
12. Data Breach Procedures
In the event of a personal data breach, we will:
- Investigate and contain the breach
- Assess risk to individuals’ rights and freedoms
- Notify the ICO where legally required (within 72 hours where applicable)
- Inform affected individuals where there is a high risk to their rights and freedoms
13. Children’s Privacy
This Site is not intended for children under 13.
We do not knowingly collect personal data from children. If we become aware that such data has been collected, it will be deleted promptly.
14. Third-Party Links
Our Site may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of third-party sites.
15. Complaints
If you are unhappy with how we handle your data, please contact us first at:
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
16. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
17. Contact Us
If you have any questions about this Privacy Policy or your data rights, contact:
Email: thenuetralwire26@gmail.com
The Neutral Wire 